Return & Refund Policy

At Buyal, your satisfaction matters.

If you're not happy with your purchase, you can request a return within 7 days of receiving the product, provided that:

  • The item is unused, in its original packaging.

  • It is not a non-returnable product (e.g., personal care or hygiene items).

Once we receive the returned item and verify its condition, we will issue a refund or exchange based on your preference. Refunds are processed to the original payment method (if applicable) or arranged via Cash on Delivery refund coordination.

Please note: Return shipping may be required for certain cases. Contact our Customer Support through the website form for return arrangements.